In order to provide information and services to visitors and registered users (together referred to as Users) of its website (www.fmc.in
) and of its mobile applications OrderEasy Mobile App
and FMC India Mobile App
(the Website and the Apps are together referred to as the Service
), FMC India Private Limited (FMC
) sets out the practices and policies followed by FMC in connection with the personal information that FMC may collect from Users.
1. Types of Information Collected and Purposes of Collection
FMC collects the following types of personal information from Users:
(i) Contact Information
FMC may collect information through the Service comprising the User's first name, last name, address, country, phone number, email address and company name, when Users seek to contact FMC or do business with FMC. FMC uses this information for the provision of agricultural solutions and professional pest control solutions to its Users.
FMC may also collect other personal information knowingly provided by the Users while doing business with FMC.
(ii) Browser Information
FMC passively collects information that is automatically sent to FMC by the User's web browser or mobile device, in order to provide a more personalized experience to the Users on the Service. This information may include the User's domain name and user name.
When cookies are enabled, each browser or mobile device accessing the Service may be given a unique cookie which is then used to determine the extent of repeat usage, usage by a registered User versus by an unregistered User, and to help develop content based on User interests and behavior. FMC may also measure certain traffic patterns, which sections of FMC’s network of websites Users have visited and visiting patterns of the Users in the aggregate. FMC uses this research to understand how its Users’ habits are similar or different from one another so that it can make each new experience on the Service a better one. FMC may use this information to better personalize the content, banners, and promotions that Users will see on the Service.
2. Sensitive Personal Data or Information
FMC does not, at present, collect or use sensitive personal data or information from Users in connection with their use of the Service and will not do so unless such collection becomes necessary in order to provide services to the User, or if mandated by law. Prior to the collection of any sensitive personal data or information, FMC shall obtain the written consent of the Users.
3. Inaccurate User Information
In the event that a User finds that personal data or information stored by FMC is inaccurate or deficient in any manner, such User shall have the right to request suitable changes or amendments to such data by contacting FMC's Grievance Officer, whose details are provided below. If it is feasible to do so, FMC shall make appropriate changes in its database in order to reflect such requested amendments.
FMC will retain and control the information collected from the Users for as long as necessary for it to render a service requested by the User or for the purpose of collection of such information or any other ancillary purposes.
5. Third Party Disclosures and Transfers
FMC may disclose the information collected from Users to third party service providers engaged by FMC in order to provide services to the Users or to enhance the User experience. FMC may also disclose or transfer the information to third party application developers. FMC may also disclose personal information of Users if it is ordered to do so by a court of competent jurisdiction or to any government agency if required by law.
6. Grievance Officer
For any complaints or clarifications in relation to User information, please contact:
FMC Grievance Officer
TCG Financial Center, 2nd Floor
Plot No. C53, Block G
Bandra (E), Mumbai – 400098